5 Best Practices for Physical Security in Multi-Tenant Buildings

Multi-tenant buildings, such as office complexes and apartment buildings, face unique security challenges due to the number of people coming and going daily. Coordinated physical security measures are essential to protect both tenants and businesses from unauthorized access, theft, and emergencies. The presence of on-site security guards plays a critical role in maintaining safety and order.

Here are 5 best practices for employing security guards in multi-tenant buildings to create a secure and welcoming environment.

1. Enforcing Controlled Entry and Exit Points

With multiple tenants, ensuring that only authorized individuals gain entry is crucial.

• Best Practice: Station security guards at main entrances and reception areas to verify IDs, issue visitor passes, and monitor access.
• Benefit: Prevents unauthorized access while providing a friendly but authoritative presence.

Pro Tip: Security guards should be equipped with digital visitor management tools for quick and efficient check-ins.

 

2. Monitoring Shared Spaces and Surveillance Feeds

Shared spaces, such as lobbies, hallways, and parking garages, are potential hotspots for security incidents.

• Best Practice: Assign security guards to patrol shared areas and monitor live surveillance feeds for suspicious activity.
• Benefit: Enhances tenant safety by maintaining a visible security presence throughout the building.

Pro Tip: Rotate patrol schedules to avoid predictability and increase coverage during peak hours.

 

3. Coordinating Emergency Response Plans

In multi-tenant buildings, emergency situations require clear coordination to avoid confusion and ensure tenant safety.

• Best Practice: Train security guards on evacuation procedures, fire alarm protocols, and lockdown drills specific to the building.
• Benefit: Ensures that guards can guide tenants during emergencies and coordinate with first responders.

Pro Tip: Conduct quarterly emergency drills to ensure all tenants and security staff are familiar with the procedures.

 

4. Assisting Tenants and Providing Customer Service

Security guards in multi-tenant buildings often serve as the first point of contact for visitors and tenants.

• Best Practice: Train guards to provide courteous assistance, such as giving directions or helping with access issues.
• Benefit: Builds trust and strengthens relationships with tenants, making the security team an integral part of the building community.

Pro Tip: Friendly, professional interactions create a sense of safety and community while reinforcing security protocols.

 

5. Addressing After-Hours Security Needs

Multi-tenant buildings often require additional security measures during non-business hours when fewer people are present.

• Best Practice: Deploy guards to patrol the building after hours, monitor entrances, and secure sensitive areas.
• Benefit: Prevents break-ins, unauthorized after-hours access, and suspicious activity during quiet periods.

Pro Tip: Ensure that after-hours guards have direct communication channels with emergency services for quick responses.

Physical security in multi-tenant buildings relies heavily on the presence of professional security guards who can enforce access control, monitor shared areas, and respond effectively to emergencies. Their role extends beyond protection to creating a safe, welcoming environment for tenants and visitors alike.

At ASI, our highly trained security guards are committed to ensuring the safety and well-being of all tenants and businesses within multi-tenant buildings.

Contact ASI today to secure your building with trusted, professional on-site security services.